Ordering and Shipping


All orders below $3000 must be 100% paid before production can begin. Payment can be processed directly on our web site with a credit card. For other payment methods available, please contact your internal custom coordinator.

On orders over 3000$, a 50% deposit is required before production can begin. The remaining balance is required before shipment. As for the smaller orders, payment can be processed directly on our web site with a credit card. For other payment methods available, please contact your internal custom coordinator.

Tax rates will be based on the delivery address. Sales taxes may apply if customer cannot supply a valid resale certificate or other valid documentation for sales tax exemption.


Standard ground freight (bulk ship to one location) is included on all orders. We currently use Purolator Ground Shipping (delivery ranging from 1 to 6 business days). Any other method of shipment will be the responsibility of the customer. Shipping and handling charges will apply for customers using Pick. Pay. Ride. online store with individual packaging and shipping. Additional fees may apply on Pick Pay Ride online store order.

Please note that orders cannot be shipped to P.O. boxes.

*Another shipping company may be used to ship big orders.

If you have any questions concerning these fees, please don’t hesitate to contact our Customer Service at 1-800-463-8356.


This contract is final and cannot be terminated. If, due to the client's actions, this order cannot be completed, Louis Garneau Sports Inc. reserves the right to retain a fee of $500 plus any art expenses incurred. These expenses will be deducted from the initial deposit. If logos are not provided in vector format, the cost for in-house design time may be billed at a rate of $65.00/hour.                                                  

The customer or duly authorized representative certifies to have obtained all the necessary written authorizations to use the logos mentioned in the present contract for the purpose of printing and advertising.  Louis Garneau Sports Inc. releases itself from any responsibility in this respect and is not associated in any way with the message that the logo, the image, or the text may contain or convey.

The signatory hereby declares having accepted all the components, shapes, colors, sizes, styles, prices and delivery date stipulated in the contract, and accepts that Louis Garneau Sports Inc. feature their apparel design in their catalogue, website, social media and/or at trade shows. Unless a specific delivery date is written on the contract, delivery may be delayed.                                                                                            

Louis Garneau Sports inc. logos will be sublimated as follows:

Jerseys/tops: inner collar, front chest, sleeves, rear pocket.

Bottoms: lower right leg and rear panel.   

Custom Return Policy

Since orders are personalized, all returns must be pre-authorized and carry an authorization number provided by Louis Garneau Sports Inc.. Otherwise, the order will be returned at the sender’s expense. Any discrepancies regarding this order must be disclosed to Louis Garneau Sports Inc. within 10 days of reception. All quality issues with the products delivered under this contract must be reported within 30 days of reception of the order To get this authorization, please contact us.

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